Right of withdrawal for consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity).

Cancellation policy

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the date of revocation,

  • at which you or a third party designated by you, other than the carrier, have taken possession of the goods, provided that you have ordered one or more goods under a single order and that the goods are delivered under a single delivery, or
  • at which you or a third party designated by you, other than the carrier, took or has taken possession of the last goods, if you have ordered several goods under a single order and these are delivered separately, or
  • at which you or a third party designated by you, other than the carrier, have taken possession of the last partial consignment or the last piece, if you have ordered goods which are delivered in several partial consignments or pieces, orr
  • where you or a third party designated by you, other than the carrier, have taken possession of the first goods, provided that you have concluded a contract for the regular supply of goods over a specified period.

In order to exercise your right of withdrawal, you must inform us (Hanfgeflüster GmbH, Oppelnerstr. 19, 10997 Berlin, Germany, telephone number: 030 86328031, e-mail address: info@hanfgefluester.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, e-mail). You may use the attached model revocation form, which is not mandatory.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of withdrawal

If you withdraw from this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery to the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your withdrawal from this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

We may refuse to refund until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to Hive Logistics, Bergholzstraße 1-4, Hall A3 Tor 3, 2099 Berlin, Germany, immediately and in any event no later than fourteen days from the day you notify us of the cancellation of this agreement. The deadline is deemed to have been met if you dispatch the goods before the end of the fourteen-day period.

You shall bear the direct costs of returning the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functioning.

Sample revocation form

(If you want to cancel the contract, please fill in this form and send it back).

– To

Hanfgeflüster GmbH, Oppelnerstr. 19, 10997 Berlin, Germany, telephone number: 030 86328031, e-mail address: info@hanfgefluester.de

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only in the case of communication on paper)

– Date

___________
(*) Delete as appropriate.